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Resource Directory

Last Updated On: 10/25/2010
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Consumer Credit Counseling Service Of Western Pennsylvania, Inc.

Organizational Information

Parent Organization

Advantage Credit Counseling Service, Inc.

Vision, Mission and/or Purpose of Organization

As a nonprofit organization, the Agency provides professional, meaningful and confidential consumer education and budget/credit counseling and develops effective debt reduction programs for all segments of the community that we serve. The Agency educates consumers about wise money management and the responsible use of credit.

History of Organization

In business since 1968

Accreditations and Licenses

COA (Council on Accreditation)


Better Business Bureau National Foundation Credit Counseling

Legal Structure

Non-profit corporation

Contact Information

Key Leader(s)

Gary Vollmer -  Vice President Operation
Mary Loftus -  Vice President Counseling Services
Stephen Piotrowski -  President

Contact Number(s)

412-390-1336 - Pittsburgh Office FAX

724-836-4174 - Greensburg Office FAX

888-511-2227 - Main Number

Contact Email(s) - General Information mailbox

Web Addresses

Primary Address

Corporate Office
2403 Sidney Street
Suite 400
Pittsburgh, PA, 15203

Additional Addresses

1 Northgate Square
Greensburg, PA, 15601
2403 Sidney Street
Suite 400
Pittsburgh, PA, 15203

Service Information

Service Area

No restriction

Service Description

Family budgeting advice

Debt management help

Housing counseling for first time homebuyers, homeowners in default on mortgages, and for homeowners over age 62 interested in reverse mortgage loans

Telephone Counseling Unit: 1-888-511-2227 - available as follows: 8:00 am - 8:00 pm / Monday through Thursday, 8:00 am - 5:00 pm / Friday, 8:00 am - 2:00 p.m. / Saturday

Credit Counseling

Bankruptcy Counseling

Bankruptcy Education

Pre-Purchase Housing Counseling

Foreclosure Mitigation Counseling

Reverse Mortgage Counseling

Community Education Programs and Classes


Credit Counseling Bankruptcy Credit Card Debt Housing Counseling Bankruptcy Education Bankruptcy Counseling Debt Management Program Debt Management Plan

Available Hours

8:00 am - 8:00 pm / Monday through Thursday 8:00 am - 5:00 pm / Friday 9:00 am - 2:00 pm Saturday

Fees/Cost for Services

Counseling services are free. Clients that utilize the agency's debt management services are asked to help cover the cost of establishing the program and maintaining it monthly. The initial setup reimbursement is $45.00. The monthly reimbursement ranges between $5.00 and $35.00 depending on the number of creditors included in the program. Reimbursements are not intended to cause an undue hardship and, depending upon circumstances, may be waived.

Eligibility Requirements


Miscellaneous Information

Handicap Accessibility


Languages Spoken or Available