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Resource Directory

Last Updated On: 11/15/2017
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Helpmates, Inc. Home Care Agency

Helpmates, Inc.

Organizational Information

Parent Organization

Helpmates, Inc.

Vision, Mission and/or Purpose of Organization

The MISSION of Helpmates, Inc. is to meet the needs of the individual by providing person centered, supportive services in their home or greater community to foster indeprendence,self determination and to meet the demands of everday living with the greatest opportunity for recovery. Therefore, Helpmates, Inc. and its divisons are dedicated to provide safe and cost effective delivery of quality services in the home or community to individuals in need of these services. The VISION of Helpmates, Inc. is to be the chosen provider and employer by offering the highest level of service and quality care. Our PHILOSOPHY: Helpmates, Inc. beleves that services in the home are the most important and beneficial component of the healthcare system. Helpmates, Inc. is dedicated to the idea that when the needs of a consumer can safely and effectively be delivered in the home rather than in an institutional setting, the home is the more proper and appropriate setting.

History of Organization

For over 25 years Helpmates, Inc. has been providing non-medical services in the home to those in need to enable them to age in place in a safe environment.In 1987 a home care aide in Elk Co. by the name of Joy Carlson recognized the need for homemaker and personal care services in the home in order for people in need to live safely and independently. To fulfill this void Joy founded Helpmates, Inc. and was one of the first agencies in PA to provide exclusively non-medical services in the home. The increased need for home based services over the years led to the compnay's expansion of locations and services.Today the company has 20 office locations that serve 40 counties throughout PA. Helpmates, Inc. and its divisions offers skilled nursing services in Clearfield and parts of Centre Co. through Clearfield Community Nurses (CCN). Helpmates Home Nurses, (HHN),provides the same type of services as CCN in Elk, Cameron, and parts of Warren and McKean Counties. Personal Management Services (PMS) is also a division of Helpmates, Inc. that employs guardians who have attained the achievement of national certification as Registered Guardians through the Center for Guardianship Certification. Helpmates, Inc. and its divisions employ a workforce of over 600 individuals.

Accreditations and Licenses

Helpmates, Inc. 20 office locations are individually licensed by the PA Dept. of Health and are certified providers for the PA Dept. of Aging. Helpmates, Inc. is also a provider for the Veterans Administration. The agency is a member of PA Home Care Assoc (PHA). Helpmates, Inc. was recognized as a "Top 100 Business" in the award winning PA Business Central. Both skilled nursing agencies, CCN and HHN, are licensed by the PA Dept. of Health and are certified by Medicare and Medicaid. CCN was recognized as one of PA's top Home Health Agencies in 2013, 2014 and 2015. Personal Management Services(PMS) a division of Helpmates, Inc., has Registered Guardians through the Center for Guardianship Certification.


Helpmates, Inc. is a member of the PA Home Care Assoc.(PHA). The agency is a long standing member of the Greater Dubois Area Chamber of Commerce, Clearfied Chamber of Commerce and the North Central PA Chapter of Society for Human Resource Management (SHRM). Helpmates, Inc. and its divisions have a working relationships with the AAA's and other networking agencies in the areas we serve including LINK,GIN,Nursing Home Transition commmittee, etc.

Legal Structure

For-profit entity

Funding Sources

Payment for non-medical services is through special funding from local county and state service agencies if consumer financially qualifies for the funding. The Veterans Administration has funding for veterans and spouses if they qualify through the VA. Certain "long term care" insurance policies include payment for custodial or non-medical care and consumers may pay privately.

Contact Information

Key Leader(s)

Dawn Foringer -  COO
1-800-581-9762 FAX
Jill Salter -  CFO
1-800-581-9762 FAX
Kristan Carlson -  Director of Accounting
1-800-581-9762 FAX

Contact Person(s)

Angela Craft - Service Manager, Indiana County

Contact Number(s)

1-855-357-4122 - Laura Miller,Service Manager, Jefferson / Indiana County

Contact Email(s) - Indiana Office

Web Addresses - All divisions of services.

Primary Address

Helpmates, Inc. Indiana Co. Office
978 Phiadelphia Street
Indiana, PA, 15701

Additional Addresses

Helpmates, Inc. Corp. Office
250 West Main Street
Ridgway, PA, 15853

Service Information

Service Area

Serving 40 counties throughout PA including Indiana, Jefferson, Clearfield, Armstrong and Cambria Counties.

Service Description

Personal Care Services

Home Support Services

Respite Care

Companionship Services

Errand Running

Meal preparation and serving.

Transportation Services (not in all areas)

Daily Household Tasks


Bathing, dressing, assistance with toileting, assistance with ambulation,laundry, light housekeeping, shopping, meal preparation,errand running, etc.

Available Hours

From one hr. a day to 24 hrs. a day, seven days a week including holidays.

Fees/Cost for Services

Please call local Indiana office for cost of services or corporate office location.

Eligibility Requirements

People of all ages in need of assistance at home.

Required Documentation

Admission packet provided by local service manager in area consumer lives.

How to Access Services or Schedule Appointments

Call the toll free corporate number or the local county office number.